Previous incidents
Langdock is unavailable
Resolved Nov 20, 2025 at 11:13am UTC
We're back! Thank you for your patience.
1 previous update
Platform down due to Cloudflare outages
Resolved Nov 18, 2025 at 2:34pm UTC
Cloudflare has resolved the issues affecting their edge network, and the Langdock application is now operating normally again. All services are fully restored, and users should no longer experience any disruptions or performance degradation. We will continue to monitor the situation closely to ensure everything remains stable and responsive.
2 previous updates
Platform unavailable
Resolved Nov 17, 2025 at 3:39pm UTC
We're back! Thanks for your patience
1 previous update
The platform is unavailable
Resolved Nov 12, 2025 at 3:57pm UTC
We're back! The root cause was a database maintenance job that took longer than anticipated.
1 previous update
Document upload and import are unavailable
Resolved Nov 6, 2025 at 6:40am UTC
We have identified the root cause and fixed the issue by upgrading our system that handles background jobs.
1 previous update
Document upload not working
Resolved Oct 30, 2025 at 10:49am UTC
The issue is now resolved. If document upload is not working for you, please try refreshing your browser window or clear your browser cache.
1 previous update
Platform unavailable
Resolved Oct 28, 2025 at 1:49pm UTC
We have identified the root cause of the issue and resolved it. The platform is now available again.
1 previous update
Integrations disabled in chat
Resolved Oct 22, 2025 at 9:58am UTC
Integrations are enabled again. This incident is resolved.
1 previous update
Performance issues
Resolved Oct 15, 2025 at 9:31am UTC
We're back! We identified the root cause and deployed a quick fix.
Currently, knowledge folders can't be tagged in the chat. We will release a long-term fix for this soon.
1 previous update
Performance degraded
Resolved Oct 15, 2025 at 8:47am UTC
The incident is resolved. Performance is back to normal levels.
1 previous update
Short downtime
Resolved Oct 14, 2025 at 2:32pm UTC
We're back! Thanks for your patience
1 previous update
Degraded performance
Resolved Oct 14, 2025 at 2:13pm UTC
We're back, the platform is operating as usual.
1 previous update
Degraded model performance
Resolved Oct 10, 2025 at 10:31am UTC
We're back! All models are stable again.
1 previous update
Degraded performance
Resolved Oct 7, 2025 at 1:44pm UTC
The issues are resolved.
1 previous update
Short downtime
Resolved Oct 7, 2025 at 10:09am UTC
We’re back! We’ve upgraded our system, and everything should be running as usual. Thanks for your patience!
1 previous update
Degraded model performance
Resolved Sep 30, 2025 at 2:49pm UTC
We're back! All models stable. We're actively working on preventive measures to ensure this doesn't happen again.
1 previous update
AI models unavailable
Resolved Sep 23, 2025 at 9:17pm UTC
We have identified and fixed the root cause of the issue. AI models are available again across the product. Thank you for your patience!
1 previous update