Previous incidents
Document upload not working
Resolved Oct 30, 2025 at 10:49am UTC
The issue is now resolved. If document upload is not working for you, please try refreshing your browser window or clear your browser cache.
1 previous update
Platform unavailable
Resolved Oct 28, 2025 at 1:49pm UTC
We have identified the root cause of the issue and resolved it. The platform is now available again.
1 previous update
Integrations disabled in chat
Resolved Oct 22, 2025 at 9:58am UTC
Integrations are enabled again. This incident is resolved.
1 previous update
Performance issues
Resolved Oct 15, 2025 at 9:31am UTC
We're back! We identified the root cause and deployed a quick fix.
Currently, knowledge folders can't be tagged in the chat. We will release a long-term fix for this soon.
1 previous update
Performance degraded
Resolved Oct 15, 2025 at 8:47am UTC
The incident is resolved. Performance is back to normal levels.
1 previous update
Short downtime
Resolved Oct 14, 2025 at 2:32pm UTC
We're back! Thanks for your patience
1 previous update
Degraded performance
Resolved Oct 14, 2025 at 2:13pm UTC
We're back, the platform is operating as usual.
1 previous update
Degraded model performance
Resolved Oct 10, 2025 at 10:31am UTC
We're back! All models are stable again.
1 previous update
Degraded performance
Resolved Oct 7, 2025 at 1:44pm UTC
The issues are resolved.
1 previous update
Short downtime
Resolved Oct 7, 2025 at 10:09am UTC
We’re back! We’ve upgraded our system, and everything should be running as usual. Thanks for your patience!
1 previous update
Degraded model performance
Resolved Sep 30, 2025 at 2:49pm UTC
We're back! All models stable. We're actively working on preventive measures to ensure this doesn't happen again.
1 previous update
AI models unavailable
Resolved Sep 23, 2025 at 9:17pm UTC
We have identified and fixed the root cause of the issue. AI models are available again across the product. Thank you for your patience!
1 previous update