Previous incidents

November 2025
No incidents reported
October 2025
Oct 30, 2025
1 incident

Document upload not working

Degraded

Resolved Oct 30 at 11:49am CET

The issue is now resolved. If document upload is not working for you, please try refreshing your browser window or clear your browser cache.

1 previous update

Oct 28, 2025
1 incident

Platform unavailable

Downtime

Resolved Oct 28 at 02:49pm CET

We have identified the root cause of the issue and resolved it. The platform is now available again.

1 previous update

Oct 22, 2025
1 incident

Integrations disabled in chat

Degraded

Resolved Oct 22 at 11:58am CEST

Integrations are enabled again. This incident is resolved.

1 previous update

Oct 15, 2025
2 incidents

Performance issues

Downtime

Resolved Oct 15 at 11:31am CEST

We're back! We identified the root cause and deployed a quick fix.

Currently, knowledge folders can't be tagged in the chat. We will release a long-term fix for this soon.

1 previous update

Performance degraded

Downtime

Resolved Oct 15 at 10:47am CEST

The incident is resolved. Performance is back to normal levels.

1 previous update

Oct 14, 2025
2 incidents

Short downtime

Downtime

Resolved Oct 14 at 04:32pm CEST

We're back! Thanks for your patience

1 previous update

Degraded performance

Degraded

Resolved Oct 14 at 04:13pm CEST

We're back, the platform is operating as usual.

1 previous update

Oct 10, 2025
1 incident

Degraded model performance

Degraded

Resolved Oct 10 at 12:31pm CEST

We're back! All models are stable again.

1 previous update

Oct 07, 2025
2 incidents

Degraded performance

Degraded

Resolved Oct 07 at 03:44pm CEST

The issues are resolved.

1 previous update

Short downtime

Downtime

Resolved Oct 07 at 12:09pm CEST

We’re back! We’ve upgraded our system, and everything should be running as usual. Thanks for your patience!

1 previous update