Incidents | Langdock Incidents reported on status page for Langdock https://status.langdock.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ed1209dcc3585118b6d6d57736b060d7.png Incidents | Langdock https://status.langdock.com/ en app.langdock.com recovered https://status.langdock.com/ Mon, 01 Dec 2025 13:21:38 +0000 https://status.langdock.com/#52caa9689f4b4bf5716f8bb4bc06fc37ae8a93f4ef535efdabdce33f129924e6 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 01 Dec 2025 13:21:27 +0000 https://status.langdock.com/#52caa9689f4b4bf5716f8bb4bc06fc37ae8a93f4ef535efdabdce33f129924e6 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 01 Dec 2025 12:48:48 +0000 https://status.langdock.com/#f3824fc3250eef02a27a231ad6d47af66f42e5112ae4fe37a95c1646041fdb3e app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 01 Dec 2025 12:48:37 +0000 https://status.langdock.com/#f3824fc3250eef02a27a231ad6d47af66f42e5112ae4fe37a95c1646041fdb3e app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 01 Dec 2025 10:26:31 +0000 https://status.langdock.com/#695115991f94b9d2f3a083365c0eaf0eec3edb57c7b6276b9e41da5db22c3121 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 01 Dec 2025 10:25:19 +0000 https://status.langdock.com/#695115991f94b9d2f3a083365c0eaf0eec3edb57c7b6276b9e41da5db22c3121 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Fri, 28 Nov 2025 20:31:39 +0000 https://status.langdock.com/#d6e499ccbb50cebe3907ecc4c40d8363a035985dae1ecfaa1ef48493b6e5bf27 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 28 Nov 2025 20:31:26 +0000 https://status.langdock.com/#d6e499ccbb50cebe3907ecc4c40d8363a035985dae1ecfaa1ef48493b6e5bf27 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Thu, 20 Nov 2025 11:13:37 +0000 https://status.langdock.com/#2b6ee95909b59f3448a41f3722bc16623870835081f8ccadd1e4fdc21353b63b app.langdock.com recovered Langdock is unavailable https://status.langdock.com/incident/770904 Thu, 20 Nov 2025 11:13:00 -0000 https://status.langdock.com/incident/770904#45c899e9f2cfcd1e352d7f3a398c818b3b1379d3d39d5559fc184b79f5b6906d We're back! Thank you for your patience. Langdock is unavailable https://status.langdock.com/incident/770904 Thu, 20 Nov 2025 11:07:00 -0000 https://status.langdock.com/incident/770904#eaee7c5ea143164fe9ef0742ffa3f6f2f9d05a8f2ee30943b21dd9a084505cf4 Langdock is currently unavailable due to an error in our update process. We're gonna be live again in 5 minutes. app.langdock.com went down https://status.langdock.com/ Thu, 20 Nov 2025 11:06:54 +0000 https://status.langdock.com/#2b6ee95909b59f3448a41f3722bc16623870835081f8ccadd1e4fdc21353b63b app.langdock.com went down Regional issues due to Cloudflare's downtime https://status.langdock.com/incident/770843 Thu, 20 Nov 2025 07:13:00 -0000 https://status.langdock.com/incident/770843#55217ef71c4429c6c03864f73d3ddff1eba07f3d671f1c8aa05c0d13b6244e10 Langdock is available from the Boston area again, thank you for your patience. Regional issues due to Cloudflare's downtime https://status.langdock.com/incident/770843 Wed, 19 Nov 2025 19:00:00 -0000 https://status.langdock.com/incident/770843#fd95d05b260279f5c1516222c4bc06e1ea0d71043d2ac95c22be8c4e86a648c9 Some users in the Boston area get redirected to an error page by Cloudflare. We're aware of the issue and monitoring the situation. Platform down due to Cloudflare outages https://status.langdock.com/incident/768479 Tue, 18 Nov 2025 14:34:00 -0000 https://status.langdock.com/incident/768479#f944499badbd841f0a7b6b4fe65e3f87afa19e9fd3ffddc8e1cf533e0aec8d5c Cloudflare has resolved the issues affecting their edge network, and the Langdock application is now operating normally again. All services are fully restored, and users should no longer experience any disruptions or performance degradation. We will continue to monitor the situation closely to ensure everything remains stable and responsive. Platform down due to Cloudflare outages https://status.langdock.com/incident/768479 Tue, 18 Nov 2025 12:19:00 -0000 https://status.langdock.com/incident/768479#f0263b642aa19146fc1d974101fdddb0d8a5ac0a4d1db299932f40e2e60f54b6 Similar to many internet platforms, we use Cloudflare to protect our services, which is currently experiencing downtime. You can read more about the underlying incident on Cloudflare's status page: https://www.cloudflarestatus.com/ According to their estimates, it will be resolved soon. We're going to update you as soon as we know more. Platform down due to Cloudflare outages https://status.langdock.com/incident/768479 Tue, 18 Nov 2025 11:38:00 -0000 https://status.langdock.com/incident/768479#b7779bbae2764f5ed09822a722e19255da2d1614a3e706b9b352dabddcccb96d Currently our platform is not available, possibly due to Cloudflare issues in multiple regions. We're investigating. Platform unavailable https://status.langdock.com/incident/767505 Mon, 17 Nov 2025 15:39:00 -0000 https://status.langdock.com/incident/767505#e156fe749badc43e60eff88ce8248fd914fcfded4982f2763c37d382fddf68e9 We're back! Thanks for your patience Platform unavailable https://status.langdock.com/incident/767505 Mon, 17 Nov 2025 15:34:00 -0000 https://status.langdock.com/incident/767505#438f52411024bb4c3bc8e088563b4d49e8a09742013f5a50dff24ff616c82abd Langdock is currently not available. We're working on a fix and should be live within the next minutes. app.langdock.com recovered https://status.langdock.com/ Mon, 17 Nov 2025 15:27:46 +0000 https://status.langdock.com/#0471dbe7d51d606b14d5a312d83de7e7f7e67b98ae5d173991cf792c67e1f075 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 17 Nov 2025 15:26:51 +0000 https://status.langdock.com/#0471dbe7d51d606b14d5a312d83de7e7f7e67b98ae5d173991cf792c67e1f075 app.langdock.com went down The platform is unavailable https://status.langdock.com/incident/763019 Wed, 12 Nov 2025 15:57:00 -0000 https://status.langdock.com/incident/763019#6d27cd750f54f83fb241fac4a7055326328a43f20b163699a883d92f5a3363df We're back! The root cause was a database maintenance job that took longer than anticipated. The platform is unavailable https://status.langdock.com/incident/763019 Wed, 12 Nov 2025 15:45:00 -0000 https://status.langdock.com/incident/763019#82567a67ff151e3fbc8a24ef70d2b73bd6eb4914a20a9aaf2b74ecccb751c695 The Langdock platform is currently unavailable. We're aware of the issue and are working on a fix. Document upload and import are unavailable https://status.langdock.com/incident/759023 Thu, 06 Nov 2025 06:40:00 -0000 https://status.langdock.com/incident/759023#9216eba08c0f489c940cf80fbdb4afe2bc945b6557b710934c7d875e598e66c7 We have identified the root cause and fixed the issue by upgrading our system that handles background jobs. Document upload and import are unavailable https://status.langdock.com/incident/759023 Thu, 06 Nov 2025 05:40:00 -0000 https://status.langdock.com/incident/759023#bd5e88c2bd68bd2e4a323b2ea7513a62e89560100d44059b3babab972bc5baf5 Documents can't be uploaded of imported into the Langdock platform, we're aware of the issue and actively working on resolving it. Document upload not working https://status.langdock.com/incident/754419 Thu, 30 Oct 2025 10:49:00 -0000 https://status.langdock.com/incident/754419#2d5d7ee1adfa6f1fc94c086a9519faef13192e81d4501b86e803f11773706c57 The issue is now resolved. If document upload is not working for you, please try refreshing your browser window or clear your browser cache. Document upload not working https://status.langdock.com/incident/754419 Thu, 30 Oct 2025 10:08:00 -0000 https://status.langdock.com/incident/754419#037799473239b6ffc6345f68a4be6dee5e00d02e3b368112c5a2fc89bb337162 Documents currently can't be uploaded on the platform. We identified the root cause and are working on a fix already. Platform unavailable https://status.langdock.com/incident/752960 Tue, 28 Oct 2025 13:49:00 -0000 https://status.langdock.com/incident/752960#cec6ea07cfc79656880bc631e744619df6a640bcc2349447613031c5786ee965 We have identified the root cause of the issue and resolved it. The platform is now available again. app.langdock.com recovered https://status.langdock.com/ Tue, 28 Oct 2025 13:47:28 +0000 https://status.langdock.com/#cafe159ffbdf70d5ee3ba2561a628099575fedf0b6c1d607638c8aa579b4b431 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Tue, 28 Oct 2025 13:46:48 +0000 https://status.langdock.com/#cafe159ffbdf70d5ee3ba2561a628099575fedf0b6c1d607638c8aa579b4b431 app.langdock.com went down Platform unavailable https://status.langdock.com/incident/752960 Tue, 28 Oct 2025 13:35:00 -0000 https://status.langdock.com/incident/752960#13f79661c72151ee940dfedaf21d374eb0d289e93684637b917c6c2ff873665c The team has noticed increased error rates across the Langdock platform. We are investigating the issue actively and will update you shortly. app.langdock.com recovered https://status.langdock.com/ Thu, 23 Oct 2025 02:27:12 +0000 https://status.langdock.com/#98d01d657555b45f613afd68bd2debd1707b83b8b65739cefec097f6ce8d54b6 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Thu, 23 Oct 2025 02:24:31 +0000 https://status.langdock.com/#98d01d657555b45f613afd68bd2debd1707b83b8b65739cefec097f6ce8d54b6 app.langdock.com went down Integrations disabled in chat https://status.langdock.com/incident/749109 Wed, 22 Oct 2025 09:58:00 -0000 https://status.langdock.com/incident/749109#c6201a34735505013a251d0805b0cf36e4bc7912f851d6a46f9a025f84fdd798 Integrations are enabled again. This incident is resolved. Integrations disabled in chat https://status.langdock.com/incident/749109 Wed, 22 Oct 2025 08:38:00 -0000 https://status.langdock.com/incident/749109#1651bc06e8b6e0b9bd09d1842b41abc0a5baedf2a7e5eb73d5b237eb5cf5d1e1 We have temporarily disabled integration actions in chat and the integrations page for performance reasons. We are actively working on re-enabling it and will provide an update on that soon. app.langdock.com recovered https://status.langdock.com/ Wed, 15 Oct 2025 19:23:44 +0000 https://status.langdock.com/#242a139d730d33c447fefc74d2a686ef6eb011481ec1a34cde33819db80da829 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Wed, 15 Oct 2025 19:23:13 +0000 https://status.langdock.com/#242a139d730d33c447fefc74d2a686ef6eb011481ec1a34cde33819db80da829 app.langdock.com went down Performance issues https://status.langdock.com/incident/743949 Wed, 15 Oct 2025 09:31:00 -0000 https://status.langdock.com/incident/743949#f7d2b64aad2700cb541957d907522e412c741f27c0519e6d845aa682d03cb28b We're back! We identified the root cause and deployed a quick fix. Currently, knowledge folders can't be tagged in the chat. We will release a long-term fix for this soon. Performance issues https://status.langdock.com/incident/743949 Wed, 15 Oct 2025 09:22:00 -0000 https://status.langdock.com/incident/743949#fb1bf1a5930755eb2bdf7c0f7cb4e0fdd431eebd33d39f89164e3ec79fa16af5 The platform performance is impacted. We are investigating and will provide an update shortly. Performance degraded https://status.langdock.com/incident/743915 Wed, 15 Oct 2025 08:47:00 -0000 https://status.langdock.com/incident/743915#75474313d91bbf8ff872d99d5ff76d0b9ac5949c8c5ef619ceea77752f495b37 The incident is resolved. Performance is back to normal levels. Performance degraded https://status.langdock.com/incident/743915 Wed, 15 Oct 2025 08:41:00 -0000 https://status.langdock.com/incident/743915#b918986e5e5c89d0f74cb5d9dbabad9d12e68398585b0c6bb81c98ea9367d280 The platform performance is currently degraded with the page taking a longer time to load and prompts taking longer to get an answer. We are investigating and will provide an update shortly. Short downtime https://status.langdock.com/incident/743459 Tue, 14 Oct 2025 14:32:00 -0000 https://status.langdock.com/incident/743459#1e7ac40a69a64dfbcc0e6388eae37f9a5b80a822833c046aa603aeb4826691cd We're back! Thanks for your patience Short downtime https://status.langdock.com/incident/743459 Tue, 14 Oct 2025 14:28:00 -0000 https://status.langdock.com/incident/743459#6e9f2ed9ea0344f6ea985bdfc09a5905ebb53ef1458b8ca8b84f69a981786642 We're performing a short unplanned update on our systems, which results in a 5 minute downtime Degraded performance https://status.langdock.com/incident/743437 Tue, 14 Oct 2025 14:13:00 -0000 https://status.langdock.com/incident/743437#f524d325e5e32a990a4f66a96672bae0043bb3106e53672030794b60f4487c1d We're back, the platform is operating as usual. Degraded performance https://status.langdock.com/incident/743437 Tue, 14 Oct 2025 13:48:00 -0000 https://status.langdock.com/incident/743437#442ea66af4f96257193a80f478b3526cdd7eadddc40ef45164006e22f1d8f90a The Langdock platform is currently slow for all users. We're investigating and will publish an update soon. Thanks for your patience! Degraded model performance https://status.langdock.com/incident/741115 Fri, 10 Oct 2025 10:31:00 -0000 https://status.langdock.com/incident/741115#6805f66c5db2ffdf4640d2fc1bc126f21825a30ee2a0100bef8eb1b4e3bca728 We're back! All models are stable again. Degraded model performance https://status.langdock.com/incident/741115 Fri, 10 Oct 2025 10:10:00 -0000 https://status.langdock.com/incident/741115#d062b736848089f0ae350b24e7b57e3b975a18af83edf82a7914aae3c2c5fad0 We're currently experiencing issues on our platform where is some cases, models don't respond to user prompts. We’re working to fix the problem as quickly as we can. As a workaround, we recommend retrying a prompt with the same model in the same conversation. Degraded performance https://status.langdock.com/incident/739282 Tue, 07 Oct 2025 13:44:00 -0000 https://status.langdock.com/incident/739282#1e1e95561d45f89165206c8d5e04cb031b5f443efebf1e7b27515cd9f3683334 The issues are resolved. Degraded performance https://status.langdock.com/incident/739282 Tue, 07 Oct 2025 13:37:00 -0000 https://status.langdock.com/incident/739282#8544018dd022efef5736cf5196718c1322bedd11b42492611523365aeb619043 The platform is currently experiencing increased latency and failed requests. We are investigating and will provide an update shortly. app.langdock.com recovered https://status.langdock.com/ Tue, 07 Oct 2025 10:09:19 +0000 https://status.langdock.com/#70dba2ab1fbc2f03abb6ef6b152b8e3fbfba075fec92ec8b9c3a694073e44385 app.langdock.com recovered Short downtime https://status.langdock.com/incident/739177 Tue, 07 Oct 2025 10:09:00 -0000 https://status.langdock.com/incident/739177#07a9fa039c78cd3cc8eeca4533b7a911f42f1a1b6c3f5c0fc1132bb87cfdbe62 We’re back! We’ve upgraded our system, and everything should be running as usual. Thanks for your patience! app.langdock.com went down https://status.langdock.com/ Tue, 07 Oct 2025 10:08:46 +0000 https://status.langdock.com/#70dba2ab1fbc2f03abb6ef6b152b8e3fbfba075fec92ec8b9c3a694073e44385 app.langdock.com went down Short downtime https://status.langdock.com/incident/739177 Tue, 07 Oct 2025 09:55:00 -0000 https://status.langdock.com/incident/739177#c6383d5c5814a4fb66c9f8f4c4b15e52826b6cc57f37304ade9b321a73d9c704 We're experiencing some degraded performance and taking preventive measures by upgrading our system. This will result in a 15 minute downtime. Degraded model performance https://status.langdock.com/incident/735035 Tue, 30 Sep 2025 14:49:00 -0000 https://status.langdock.com/incident/735035#50ec7533d3b77a97c060d11a0143c48815e2ce547888d09e29295570d856be6d We're back! All models stable. We're actively working on preventive measures to ensure this doesn't happen again. Degraded model performance https://status.langdock.com/incident/735035 Tue, 30 Sep 2025 14:04:00 -0000 https://status.langdock.com/incident/735035#c32bec77f7f13a566717fbb1da819be67af712bf4068eb2f10d0fc46547012d6 We're currently experiencing issues on our platform where is some cases, models don't respond to user prompts. We’re working to fix the problem as quickly as we can. As a workaround, we recommend retrying a prompt with the same model in the same conversation. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 14:19:00 -0000 https://status.langdock.com/incident/734220#733b98ce94bdffbd5de40d3060b57132db173c61f69d92d742dfe8b5e68da6fa We’ve identified the root cause and deployed a fix. All models are stable, and we’ll continue to monitor the platform closely. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 13:08:00 -0000 https://status.langdock.com/incident/734220#76d5b7643da472a66e6a1c51f912a0e50536dfb0daf63004c155b9727f3ab005 We are still investigating the issue and don’t have additional details to share yet. We’ll follow up with more information as soon as it’s available. Workaround: Regenerate the answer using the same model within the same conversation. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 07:00:00 -0000 https://status.langdock.com/incident/734220#b2da2d25a9448ee04c5a4927b5f5b0bd22f0ad44ca17a694279714aa6fee27e2 We’re currently investigating an issue where some requests receive no response from our models. We’re working to fix the problem as quickly as we can, and we’ll provide another update shortly. In the meantime, we recommend regenerating the answer using the same model within the same conversation. app.langdock.com recovered https://status.langdock.com/ Sat, 27 Sep 2025 01:11:56 +0000 https://status.langdock.com/#b8a4ebd62688e30695932cad81630ed4b415d74fd743e679fd4de307c0444ea6 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Sat, 27 Sep 2025 01:11:43 +0000 https://status.langdock.com/#b8a4ebd62688e30695932cad81630ed4b415d74fd743e679fd4de307c0444ea6 app.langdock.com went down AI models unavailable https://status.langdock.com/incident/730977 Tue, 23 Sep 2025 21:17:00 -0000 https://status.langdock.com/incident/730977#110454e31ace23d657e92971cefe9778f8020f565fbea898ba198bb38c24c37d We have identified and fixed the root cause of the issue. AI models are available again across the product. Thank you for your patience! AI models unavailable https://status.langdock.com/incident/730977 Tue, 23 Sep 2025 20:33:00 -0000 https://status.langdock.com/incident/730977#08a8f6d185d21b472f60a2623227f53aad7f27f6d951739a4019d951c3333073 We’re investigating an issue with AI models that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:54:46 +0000 https://status.langdock.com/#3a89ed1f98f36d51ddf3c3711ccce0bbe781bd742617ea4d424895fdd620e82f app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:52:59 +0000 https://status.langdock.com/#3a89ed1f98f36d51ddf3c3711ccce0bbe781bd742617ea4d424895fdd620e82f app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:51:04 +0000 https://status.langdock.com/#1c08f24a2c373d89625c4c2285285b40b9db02a466364b0ee633df284f50b0de app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:50:00 +0000 https://status.langdock.com/#1c08f24a2c373d89625c4c2285285b40b9db02a466364b0ee633df284f50b0de app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:47:51 +0000 https://status.langdock.com/#1e28b87c749b2402af8f7e41166864ea24a325749c8de8ac16f762c74ba61da3 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:46:50 +0000 https://status.langdock.com/#1e28b87c749b2402af8f7e41166864ea24a325749c8de8ac16f762c74ba61da3 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:54:28 +0000 https://status.langdock.com/#0dc94ec930be9b3eb89369c372895268fb771e31c8621f22e9269d1ea7156b71 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:53:50 +0000 https://status.langdock.com/#0dc94ec930be9b3eb89369c372895268fb771e31c8621f22e9269d1ea7156b71 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:48:59 +0000 https://status.langdock.com/#caab46012682f4eb4f74a2f5cf44ad6cd2e79a81dd2a9069affe03faf3c69c5e app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:48:39 +0000 https://status.langdock.com/#caab46012682f4eb4f74a2f5cf44ad6cd2e79a81dd2a9069affe03faf3c69c5e app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:47:29 +0000 https://status.langdock.com/#07e03a4f5e50dcd5f16e10d76109876e1133072e94b409aa9eebe82a89c6a49f app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:46:20 +0000 https://status.langdock.com/#07e03a4f5e50dcd5f16e10d76109876e1133072e94b409aa9eebe82a89c6a49f app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:43:54 +0000 https://status.langdock.com/#5ae1ad057d8f848955febbbdfeb9676755e0d61a5b07ab0f8fcb4253c5281f1b app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:29:05 +0000 https://status.langdock.com/#5ae1ad057d8f848955febbbdfeb9676755e0d61a5b07ab0f8fcb4253c5281f1b app.langdock.com went down Infrastructure Update https://status.langdock.com/incident/299614 Wed, 13 Dec 2023 09:00:00 -0000 https://status.langdock.com/incident/299614#6b35cf7e185c4f1d9764b462d5cffb1fc7ed3af1446cc50f21301424442105c2 Maintenance completed Infrastructure Update https://status.langdock.com/incident/299614 Wed, 13 Dec 2023 07:00:00 -0000 https://status.langdock.com/incident/299614#7eb96daab02a4cb310b63af33d6456c2d32f552768a9488aa5845d01edab1251 We are updating the queueing mechanism of the Langdock platform. While this should not have an impact on the availability of the platform, there could occur some minor interruptions when uploading or importing documents.