Incidents | Langdock Incidents reported on status page for Langdock https://status.langdock.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ed1209dcc3585118b6d6d57736b060d7.png Incidents | Langdock https://status.langdock.com/ en app.langdock.com recovered https://status.langdock.com/ Wed, 15 Oct 2025 19:23:44 +0000 https://status.langdock.com/#242a139d730d33c447fefc74d2a686ef6eb011481ec1a34cde33819db80da829 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Wed, 15 Oct 2025 19:23:13 +0000 https://status.langdock.com/#242a139d730d33c447fefc74d2a686ef6eb011481ec1a34cde33819db80da829 app.langdock.com went down Performance issues https://status.langdock.com/incident/743949 Wed, 15 Oct 2025 09:31:00 -0000 https://status.langdock.com/incident/743949#f7d2b64aad2700cb541957d907522e412c741f27c0519e6d845aa682d03cb28b We're back! We identified the root cause and deployed a quick fix. Currently, knowledge folders can't be tagged in the chat. We will release a long-term fix for this soon. Performance issues https://status.langdock.com/incident/743949 Wed, 15 Oct 2025 09:22:00 -0000 https://status.langdock.com/incident/743949#fb1bf1a5930755eb2bdf7c0f7cb4e0fdd431eebd33d39f89164e3ec79fa16af5 The platform performance is impacted. We are investigating and will provide an update shortly. Performance degraded https://status.langdock.com/incident/743915 Wed, 15 Oct 2025 08:47:00 -0000 https://status.langdock.com/incident/743915#75474313d91bbf8ff872d99d5ff76d0b9ac5949c8c5ef619ceea77752f495b37 The incident is resolved. Performance is back to normal levels. Performance degraded https://status.langdock.com/incident/743915 Wed, 15 Oct 2025 08:41:00 -0000 https://status.langdock.com/incident/743915#b918986e5e5c89d0f74cb5d9dbabad9d12e68398585b0c6bb81c98ea9367d280 The platform performance is currently degraded with the page taking a longer time to load and prompts taking longer to get an answer. We are investigating and will provide an update shortly. Short downtime https://status.langdock.com/incident/743459 Tue, 14 Oct 2025 14:32:00 -0000 https://status.langdock.com/incident/743459#1e7ac40a69a64dfbcc0e6388eae37f9a5b80a822833c046aa603aeb4826691cd We're back! Thanks for your patience Short downtime https://status.langdock.com/incident/743459 Tue, 14 Oct 2025 14:28:00 -0000 https://status.langdock.com/incident/743459#6e9f2ed9ea0344f6ea985bdfc09a5905ebb53ef1458b8ca8b84f69a981786642 We're performing a short unplanned update on our systems, which results in a 5 minute downtime Degraded performance https://status.langdock.com/incident/743437 Tue, 14 Oct 2025 14:13:00 -0000 https://status.langdock.com/incident/743437#f524d325e5e32a990a4f66a96672bae0043bb3106e53672030794b60f4487c1d We're back, the platform is operating as usual. Degraded performance https://status.langdock.com/incident/743437 Tue, 14 Oct 2025 13:48:00 -0000 https://status.langdock.com/incident/743437#442ea66af4f96257193a80f478b3526cdd7eadddc40ef45164006e22f1d8f90a The Langdock platform is currently slow for all users. We're investigating and will publish an update soon. Thanks for your patience! Degraded model performance https://status.langdock.com/incident/741115 Fri, 10 Oct 2025 10:31:00 -0000 https://status.langdock.com/incident/741115#6805f66c5db2ffdf4640d2fc1bc126f21825a30ee2a0100bef8eb1b4e3bca728 We're back! All models are stable again. Degraded model performance https://status.langdock.com/incident/741115 Fri, 10 Oct 2025 10:10:00 -0000 https://status.langdock.com/incident/741115#d062b736848089f0ae350b24e7b57e3b975a18af83edf82a7914aae3c2c5fad0 We're currently experiencing issues on our platform where is some cases, models don't respond to user prompts. We’re working to fix the problem as quickly as we can. As a workaround, we recommend retrying a prompt with the same model in the same conversation. Degraded performance https://status.langdock.com/incident/739282 Tue, 07 Oct 2025 13:44:00 -0000 https://status.langdock.com/incident/739282#1e1e95561d45f89165206c8d5e04cb031b5f443efebf1e7b27515cd9f3683334 The issues are resolved. Degraded performance https://status.langdock.com/incident/739282 Tue, 07 Oct 2025 13:37:00 -0000 https://status.langdock.com/incident/739282#8544018dd022efef5736cf5196718c1322bedd11b42492611523365aeb619043 The platform is currently experiencing increased latency and failed requests. We are investigating and will provide an update shortly. app.langdock.com recovered https://status.langdock.com/ Tue, 07 Oct 2025 10:09:19 +0000 https://status.langdock.com/#70dba2ab1fbc2f03abb6ef6b152b8e3fbfba075fec92ec8b9c3a694073e44385 app.langdock.com recovered Short downtime https://status.langdock.com/incident/739177 Tue, 07 Oct 2025 10:09:00 -0000 https://status.langdock.com/incident/739177#07a9fa039c78cd3cc8eeca4533b7a911f42f1a1b6c3f5c0fc1132bb87cfdbe62 We’re back! We’ve upgraded our system, and everything should be running as usual. Thanks for your patience! app.langdock.com went down https://status.langdock.com/ Tue, 07 Oct 2025 10:08:46 +0000 https://status.langdock.com/#70dba2ab1fbc2f03abb6ef6b152b8e3fbfba075fec92ec8b9c3a694073e44385 app.langdock.com went down Short downtime https://status.langdock.com/incident/739177 Tue, 07 Oct 2025 09:55:00 -0000 https://status.langdock.com/incident/739177#c6383d5c5814a4fb66c9f8f4c4b15e52826b6cc57f37304ade9b321a73d9c704 We're experiencing some degraded performance and taking preventive measures by upgrading our system. This will result in a 15 minute downtime. Degraded model performance https://status.langdock.com/incident/735035 Tue, 30 Sep 2025 14:49:00 -0000 https://status.langdock.com/incident/735035#50ec7533d3b77a97c060d11a0143c48815e2ce547888d09e29295570d856be6d We're back! All models stable. We're actively working on preventive measures to ensure this doesn't happen again. Degraded model performance https://status.langdock.com/incident/735035 Tue, 30 Sep 2025 14:04:00 -0000 https://status.langdock.com/incident/735035#c32bec77f7f13a566717fbb1da819be67af712bf4068eb2f10d0fc46547012d6 We're currently experiencing issues on our platform where is some cases, models don't respond to user prompts. We’re working to fix the problem as quickly as we can. As a workaround, we recommend retrying a prompt with the same model in the same conversation. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 14:19:00 -0000 https://status.langdock.com/incident/734220#733b98ce94bdffbd5de40d3060b57132db173c61f69d92d742dfe8b5e68da6fa We’ve identified the root cause and deployed a fix. All models are stable, and we’ll continue to monitor the platform closely. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 13:08:00 -0000 https://status.langdock.com/incident/734220#76d5b7643da472a66e6a1c51f912a0e50536dfb0daf63004c155b9727f3ab005 We are still investigating the issue and don’t have additional details to share yet. We’ll follow up with more information as soon as it’s available. Workaround: Regenerate the answer using the same model within the same conversation. Degraded model performance https://status.langdock.com/incident/734220 Mon, 29 Sep 2025 07:00:00 -0000 https://status.langdock.com/incident/734220#b2da2d25a9448ee04c5a4927b5f5b0bd22f0ad44ca17a694279714aa6fee27e2 We’re currently investigating an issue where some requests receive no response from our models. We’re working to fix the problem as quickly as we can, and we’ll provide another update shortly. In the meantime, we recommend regenerating the answer using the same model within the same conversation. app.langdock.com recovered https://status.langdock.com/ Sat, 27 Sep 2025 01:11:56 +0000 https://status.langdock.com/#b8a4ebd62688e30695932cad81630ed4b415d74fd743e679fd4de307c0444ea6 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Sat, 27 Sep 2025 01:11:43 +0000 https://status.langdock.com/#b8a4ebd62688e30695932cad81630ed4b415d74fd743e679fd4de307c0444ea6 app.langdock.com went down AI models unavailable https://status.langdock.com/incident/730977 Tue, 23 Sep 2025 21:17:00 -0000 https://status.langdock.com/incident/730977#110454e31ace23d657e92971cefe9778f8020f565fbea898ba198bb38c24c37d We have identified and fixed the root cause of the issue. AI models are available again across the product. Thank you for your patience! AI models unavailable https://status.langdock.com/incident/730977 Tue, 23 Sep 2025 20:33:00 -0000 https://status.langdock.com/incident/730977#08a8f6d185d21b472f60a2623227f53aad7f27f6d951739a4019d951c3333073 We’re investigating an issue with AI models that is impacting all users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:54:46 +0000 https://status.langdock.com/#3a89ed1f98f36d51ddf3c3711ccce0bbe781bd742617ea4d424895fdd620e82f app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:52:59 +0000 https://status.langdock.com/#3a89ed1f98f36d51ddf3c3711ccce0bbe781bd742617ea4d424895fdd620e82f app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:51:04 +0000 https://status.langdock.com/#1c08f24a2c373d89625c4c2285285b40b9db02a466364b0ee633df284f50b0de app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:50:00 +0000 https://status.langdock.com/#1c08f24a2c373d89625c4c2285285b40b9db02a466364b0ee633df284f50b0de app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Fri, 19 Sep 2025 19:47:51 +0000 https://status.langdock.com/#1e28b87c749b2402af8f7e41166864ea24a325749c8de8ac16f762c74ba61da3 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Fri, 19 Sep 2025 19:46:50 +0000 https://status.langdock.com/#1e28b87c749b2402af8f7e41166864ea24a325749c8de8ac16f762c74ba61da3 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:54:28 +0000 https://status.langdock.com/#0dc94ec930be9b3eb89369c372895268fb771e31c8621f22e9269d1ea7156b71 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:53:50 +0000 https://status.langdock.com/#0dc94ec930be9b3eb89369c372895268fb771e31c8621f22e9269d1ea7156b71 app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:48:59 +0000 https://status.langdock.com/#caab46012682f4eb4f74a2f5cf44ad6cd2e79a81dd2a9069affe03faf3c69c5e app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:48:39 +0000 https://status.langdock.com/#caab46012682f4eb4f74a2f5cf44ad6cd2e79a81dd2a9069affe03faf3c69c5e app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:47:29 +0000 https://status.langdock.com/#07e03a4f5e50dcd5f16e10d76109876e1133072e94b409aa9eebe82a89c6a49f app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:46:20 +0000 https://status.langdock.com/#07e03a4f5e50dcd5f16e10d76109876e1133072e94b409aa9eebe82a89c6a49f app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Mon, 08 Sep 2025 07:43:54 +0000 https://status.langdock.com/#5ae1ad057d8f848955febbbdfeb9676755e0d61a5b07ab0f8fcb4253c5281f1b app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Mon, 08 Sep 2025 07:29:05 +0000 https://status.langdock.com/#5ae1ad057d8f848955febbbdfeb9676755e0d61a5b07ab0f8fcb4253c5281f1b app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Sun, 20 Jul 2025 19:44:57 +0000 https://status.langdock.com/#6f744802b827751a4c02d52269e2947e6845e20484c6b00594a46ee73393a87e app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Sun, 20 Jul 2025 19:22:12 +0000 https://status.langdock.com/#6f744802b827751a4c02d52269e2947e6845e20484c6b00594a46ee73393a87e app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Sun, 20 Jul 2025 12:14:12 +0000 https://status.langdock.com/#2d6e81905f10d4786dd2f0960d8a2518b3ed60f69d3cc9365df27e8894183b4a app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Sun, 20 Jul 2025 11:57:12 +0000 https://status.langdock.com/#2d6e81905f10d4786dd2f0960d8a2518b3ed60f69d3cc9365df27e8894183b4a app.langdock.com went down app.langdock.com recovered https://status.langdock.com/ Sun, 20 Jul 2025 11:09:17 +0000 https://status.langdock.com/#e065cb73fbd548ab54f5f7813cd5aa7e62488b1f83b1ece504e59060266c6f99 app.langdock.com recovered app.langdock.com went down https://status.langdock.com/ Sun, 20 Jul 2025 10:36:40 +0000 https://status.langdock.com/#e065cb73fbd548ab54f5f7813cd5aa7e62488b1f83b1ece504e59060266c6f99 app.langdock.com went down Infrastructure Update https://status.langdock.com/incident/299614 Wed, 13 Dec 2023 09:00:00 -0000 https://status.langdock.com/incident/299614#6b35cf7e185c4f1d9764b462d5cffb1fc7ed3af1446cc50f21301424442105c2 Maintenance completed Infrastructure Update https://status.langdock.com/incident/299614 Wed, 13 Dec 2023 07:00:00 -0000 https://status.langdock.com/incident/299614#7eb96daab02a4cb310b63af33d6456c2d32f552768a9488aa5845d01edab1251 We are updating the queueing mechanism of the Langdock platform. While this should not have an impact on the availability of the platform, there could occur some minor interruptions when uploading or importing documents.